Contact Us
We’re here to help!
At Shieldx Software Solutions Private Limited, customer support is our top priority. Whether you need assistance with your order, have questions about our products, or need help with returns, our team is always ready to support you.
Please feel free to reach us through any of the options below.
Customer Care
Order tracking, product queries, returns, payments, refunds, and account help.
Support Channels
Reach us through the right support option.
Customer Support
- Phone: +91 7478062909
- Available: Monday to Friday
- Timing: 9:00 AM – 6:00 PM
Our support team will assist with order tracking, product inquiries, returns and replacements, payments, refund status, and account help.
Email Support
- General Email: info@shieldxfashion.in
- Support Email: Shieldxsalution@gmail.com
- Response Time: 24–48 working hours
For general queries, order issues, feedback, or business enquiries, you can email us anytime.
Corporate Office Address
Shieldx Software Solutions Private Limited
1114 Old Hospital Road, Purana Bajar East, Chakulia, East Singhbhum,
Chakulia, Jharkhand, India, 832301
Order & Return Help
Manage your orders anytime through My Account.
You can track your order, request a return or replacement, cancel an order before dispatch, and check refund status directly from your account.
My Account → OrdersWhen To Contact Us
We’re ready to help with shopping and support queries.
Grievance Redressal
Grievance Officer
As per Indian IT & Consumer Protection rules, you may contact our Grievance Officer for complaint escalation or formal support.
- Name: Dipesh Kumar Polai
- Email: info@shieldxfashion.in
- Phone: +91 7478062909
- Working Hours: Monday – Friday, 9:00 AM – 6:00 PM
Complaints will be acknowledged within 48 hours and resolved within 30 days.
We Value Your Feedback
Your satisfaction helps us grow.
If you have suggestions or ideas that can improve your shopping experience, we’d love to hear from you. Thank you for choosing Shieldx Software Solutions Private Limited.